Privacy policy

Last updated: March 04, 2026

Your Privacy is important to us.

Pilates Process™ respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how Pilates Process™ collects, uses, and discloses personal information when you interact with our websites, products, and services. It also sets out how you can access certain information that Pilates Process™ may collect about you.

Information we collect

This notice applies to all information collected or submitted on the www.pilatesprocess.ca website. The extent of personal information collected at any of these pages are:

• First Name
• Last Name
• Mailing Address
• Email address
• Phone number
• Emergency Contact Name and Phone Number

How we use information we collect 

We collect information you provide about yourself to book or schedule classes and appointments for our services and to keep you informed about Pilates Process™ products and services. We do not share this information with outside parties except to the extent necessary to complete scheduling of classes and appointments.

Pilates Process™ may store your Personal Information when you interact with the Site. Pilates Process™ will delete any of your Personal Information it holds upon a written request made by you. Your Personal Information will be safely disposed of by Pilates Process™

The Site and Pilates Process™ abides by all relevant Canadian laws in all aspects of our operations. As such, we abide by all the rules of CASL (Canadian Anti-Spam Laws) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy is also compliant with GDPR and CCPA regulations.

By choosing to provide Pilates Process™ with your Personal Information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any Personal Information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Pilates Process™ is committed to protecting your privacy. Security measures, such as using passwords on servers, tablets and computers, and locked cabinets where Personal Information is stored have been adopted to protect your Personal Information against loss or theft, unauthorized access, disclosure, copying, use or modification.

Pilates Process™ tries to ensure that all Personal Information about you that is in our possession is accurate, complete and up-to-date. Please contact us at info@pilatesprocess.ca to advise us of any changes to your Personal Information. You may request access to the Personal Information held by Pilates Process™ at any time or seek to make corrections to it.

Opt-out

At any time, you may opt-out of marketing email communications by sending your email address to info@pilatesprocess.ca. Please allow up to 14 days to process your request. Please note, even if you choose to not receive marketing communications you may still receive transactional email messages regarding your account (e.g. order confirmation, shipping information, customer service notifications, certificates, CEC reminders, etc.).

Third-party content, links and plugins

This site contains content links to third party websites. Please be aware that we are not responsible for the privacy practices of those, or any other, sites. If you have questions about how those websites collect and use data, you should carefully read those sites’ privacy policies.

This site may also offer you the ability to interact with social plugins and apps from social media sites, such as Facebook (facebook.com), Instagram (instagram.com), and YouTube (youtube.com). Social media sites may still collect traffic data for the pages where the service is installed, even when you do not use it. Similarly, if you have previously provided personally identifiable information to a third party operating a plug-in on this website, that third party may recognize you on this website. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours. Please read these policies carefully to understand their policies and your options. We have no control over the information that is collected, stored, or used by social network plugins.

Access to your personal information

If you have other questions or concerns about these privacy policies, you can exercise by writing to 

Pilates Process™, 

456 Danforth Ave., Suite 200, 

Toronto, ON M4K 1P4, Canada 

or by emailing info@pilatesprocess.ca